Privacy Policy

1. Information We Collect

Personal Information

When you contact New School Roofing LLC for services, we may collect:

• Name and contact information (address, phone number, email)
• Property information and service details
• Insurance information when relevant to your project
• Payment and billing information

Automatically Collected Information

• Website usage data through cookies and analytics
• IP address and browser information
• Pages visited and time spent on our website
• Referral sources

2. How We Use Your Information

We use the information we collect to:

• Provide roofing services and respond to your inquiries
• Schedule appointments and coordinate service delivery
• Process payments and manage billing
• Communicate about your project status and updates
• Improve our website and services
• Comply with legal and regulatory requirements
• Send service-related communications and updates

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted partners who help us deliver services (payment processors, scheduling software)
• Insurance Companies: When relevant to claims processing or project coordination
• Legal Requirements: When required by law, court order, or legal process
• Business Partners: Material suppliers or subcontractors directly involved in your project

4. Cookies and Tracking

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertising

You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your information:

• Secure data transmission using SSL encryption
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and electronic records

6. Third-Party Services

Our website and services may integrate with third-party platforms:

• Google Analytics: Website traffic and usage analysis
• Payment Processors: Secure payment handling
• Communication Tools: Email and messaging platforms
• Social Media: Social media integration and sharing

These services have their own privacy policies governing their data practices.

7. Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Request information about how we use your data

To exercise these rights, contact us using the information below.

8. Data Retention

We retain personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date.